Everything You Need to Know About Our Services
Total transparency: learn how we operate, from the initial complimentary survey to the final turnkey handover under ten-year decennial warranty.
Quotes, Site Visits & Pre-Construction
How does the initial consultation and site visit in Marrakech proceed?
Following your initial inquiry via phone or WhatsApp, our technical director schedules an on-site visit to your property (Palmeraie, Medina, Guéliz, etc.). We take precise laser measurements, understand your architectural expectations, and establish a detailed scope of work.
Is the initial detailed quotation free of charge?
No, our comprehensive itemized proposal, including exact architectural take-offs and estimated milestones, is completely free of charge with no obligation.
How quickly will I receive the comprehensive estimate?
For a complete luxury renovation or fit-out, we deliver the comprehensive cost analysis within 48 to 72 hours following the on-site survey.
In-House Workshops & Noble Materials
Do you truly operate your own fabrication workshops in Marrakech?
Yes, our operational production facilities are located in Palmeraie Nord (Zohour 1 257 rue alwahda, Marrakech). We run our marble cutting facility, master cabinetry shop, and architectural aluminum assembly unit under one roof.
Where are your marbles and fine wood species sourced from?
Our marbles are sourced directly from premier Italian quarries (Carrara, Calacatta), Spain, and top Moroccan stone reserves. Our woods (walnut, French oak, Atlas cedar) are kiln-dried for absolute moisture stability under dry heat.
May I visit your workshops and showroom prior to contract signing?
Absolutely! We actively welcome clients to tour our showroom and machinery park to inspect raw slabs, feel finishes, and witness our stringent quality standards firsthand.
Project Monitoring & Strict Timeline Adherence
How can I monitor construction progress if I reside abroad (UK, Europe, US)?
You receive weekly high-definition photo and video progress reports outlining each trade's milestones, paired with scheduled video conference reviews led by your designated senior project manager.
What guarantees do you provide regarding scheduled delivery deadlines?
Our contracts feature strict Gantt milestone schedules with clear contractual daily delay penalties, reflecting our complete confidence in our vertically integrated fabrication capabilities.
Warranties, Insurance & After-Sales Support
Which legal warranties and insurance policies protect our investment?
All structural, civil, and waterproofing works carry a formal ten-year decennial warranty. Mechanical systems and finishes are fully covered by our guarantee of perfect completion and direct atelier support.
Do you offer property care and maintenance services post-handover?
Yes, we offer ongoing preventive and corrective maintenance plans, including marble repolishing, exterior teak conditioning, HVAC servicing, and home automation optimization.
Have a Specific Question About Your Property?
Our senior project managers and master artisans are available to address your specific architectural inquiries.